Parcelforce Reviews
(Rated by 12 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.6
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Return Policy4.2
- Good Value4.3
- Shipping & Delivery4.5
- Customer Service5.0
Recent Customer Reviews (12)
Shannon Wilson
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Abby Sharp
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Teodor Soliz
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Phillipp Walter
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Christie Carmona
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Lucy Russell
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Carine Sauvé
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Robert Schiffer
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George Murphy
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Sylvia Baker
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Payment Methods
Accepted Payment Options:
Prices for items on Parcelforce.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Parcelforce credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Parcelforce Pros & Cons
Pros
1
Established Reputation: As a subsidiary of Royal Mail, Parcelforce is perceived as a more professional service compared to some competitors.
2
Work Environment: Employees often mention a supportive team atmosphere, indicating good camaraderie among coworkers.
3
Benefits and Compensation: Many reviews highlight competitive pay and benefits for employees, making it an attractive option for job seekers.
4
Wide Range of Services: Deliveries across the UK and worldwide, covering 99.6% of the world's population.
5
Advanced Technology: Automated tracking and sorting centers, ensuring efficient and fast processing.
6
Flexible Payment Options: Various payment methods to suit different business needs.
7
Convenient Collections and Deliveries: Multiple options for pickup and drop-off.
8
Account Management: Dedicated account managers to support business customers.
9
Security and Compliance: Strict adherence to international regulations and security measures.
10
Customer Support: Comprehensive support services, including healthcare packages and independent advice for employees.
CONS
1
Poor Customer Service: Numerous reviews report inefficient customer support, with difficulties in contacting staff and receiving consistent information.
2
Delivery Issues: There are frequent complaints about failed delivery attempts, including drivers falsely claiming they attempted delivery without leaving notifications.
3
Tracking Problems: The tracking system has been criticized as being nearly nonexistent, leading to frustration among customers trying to locate their parcels.
4
Management Concerns: Employee feedback often points to poor management practices, including unrealistic expectations and lack of accountability.
Parcelforce Features and Benefits
Features
Established Reputation
As a subsidiary of Royal Mail, Parcelforce is perceived as a more professional service compared to some competitors.
Work Environment
Employees often mention a supportive team atmosphere, indicating good camaraderie among coworkers.
Benefits and Compensation
Many reviews highlight competitive pay and benefits for employees, making it an attractive option for job seekers.
Express 9
Next working day by 9am, starting from ÂŁ54.20 online.
Express 10
Next working day by 10am, starting from ÂŁ24.20 online.
Express AM
Next working day by 12 noon, starting from ÂŁ14.20 online.
Express 24
Next working day by close of business, starting from ÂŁ10.20 online.
Express 48
Within 2 working days, starting from ÂŁ9.70 online.
Express 48large
Within 2 working days for items up to 2.5m long, starting from ÂŁ44.70 online.
Global Express
From next working day, starting from ÂŁ46.11.
Ireland Express
Next working day, starting from ÂŁ16.68.
Global Priority
From 3 working days, starting from ÂŁ25.00.
Global Value
Delivery usually 5-8 days, starting from ÂŁ9.80.
Global Economy
Delivery usually 28-46 days, starting from ÂŁ24.70.
Return Options
Parcels can be returned using next day delivery services, with tracking available throughout the process. Parcels can be collected from home or office addresses, or dropped off at a local Post Office or Parcelforce Worldwide depot.
International Returns
Parcelforce offers delivery to over 220 countries and territories. The global value service provides delivery from 4 working days worldwide, with ÂŁ100 inclusive compensation cover.
Return Labels
Return labels can be printed or sent via email for both UK and international returns.
Return to Sender
Parcels will be kept at the Post Office or depot for a specified number of calendar days before being returned to the sender. The duration varies based on the service used.
Refund Eligibility
To be eligible for a refund, the contract holder must have booked the delivery within the last 28 days and request the refund prior to collection or drop-off.
Wide Range of Services
Deliveries across the UK and worldwide, covering 99.6% of the world's population.
Advanced Technology
Automated tracking and sorting centers, ensuring efficient and fast processing.
Flexible Payment Options
Various payment methods to suit different business needs.
Convenient Collections and Deliveries
Multiple options for pickup and drop-off.
Account Management
Dedicated account managers to support business customers.
Security and Compliance
Strict adherence to international regulations and security measures.
Customer Support
Comprehensive support services, including healthcare packages and independent advice for employees.